These Terms & Conditions govern your access to and use of GlowGreen BioTech's website and the purchase of our agricultural and biological products. By visiting our site or placing an order, you agree to be bound by these Terms. Please read them carefully before using our services.
1. Acceptance of Terms
By accessing this website, browsing our products, or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions, along with our Privacy Policy and Shipping Policy. If you do not agree with any part of these Terms, please do not use our website or services.
2. Eligibility
You must be at least 18 years of age, or the age of majority in your state, to place an order with us. If you are accessing this site on behalf of a farm, business, or organisation, you confirm that you have the authority to bind that entity to these Terms.
3. Products & Descriptions
We make every effort to describe our products accurately, including their intended use, application, and packaging. However, agricultural outcomes depend on many factors outside our control — such as soil condition, climate, water quality, and application practices — so product descriptions should be treated as general guidance rather than a guarantee of results.
We reserve the right to modify, discontinue, or update product formulations, packaging, or descriptions at any time without prior notice.
4. Pricing & Payment
All prices listed on our website are in Indian Rupees (INR) and are subject to change without notice. Payment must be completed at the time of ordering through the payment methods available on our website. We reserve the right to refuse or cancel any order where pricing errors, stock issues, or suspected fraudulent activity are identified.
5. Orders & Order Acceptance
Placing an order on our website constitutes an offer to purchase. All orders are subject to acceptance and availability. We reserve the right to limit or cancel quantities purchased per person, household, or order, and to refuse service to anyone for any lawful reason.
6. Shipping & Delivery
Orders are shipped in accordance with our Shipping Policy, which outlines processing times, delivery timelines, and delivery areas. Please refer to that policy for full details on how your order will reach you.
7. Returns, Cancellations & Refunds
Requests for cancellations, returns, or refunds are handled in accordance with our Cancellation & Refund Policy. Given the biological and agricultural nature of our products, certain items may not be eligible for return once opened or applied.
8. Product Use & Risk Acknowledgment
Our products are used at your own risk. While GlowGreen BioTech takes great care in developing and testing its products, we cannot guarantee specific results for your crops or agricultural ventures. By purchasing or using our products, you accept responsibility for any potential risks, including but not limited to crop damage, failure, or unexpected outcomes.
GlowGreen BioTech is not liable for any adverse effects on your crops, land, or property resulting from the use of our products. We strongly recommend following all instructions and safety guidelines provided, and consulting relevant agricultural experts before use.
By using our products, you acknowledge and agree that any risks associated with their use are solely your responsibility.
9. Intellectual Property
All content on this website — including text, graphics, logos, product images, and branding — is the property of GlowGreen BioTech and is protected under applicable intellectual property laws. You may not reproduce, distribute, or use any of our content without our prior written permission.
10. Prohibited Uses
You agree not to use our website or products for any unlawful purpose, to violate any applicable laws or regulations, to infringe upon our intellectual property or the rights of others, to transmit harmful code, or to interfere with the security or proper functioning of our website.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party sites, and we encourage you to review their terms and policies independently.
12. Indemnification
You agree to indemnify and hold harmless GlowGreen BioTech, its owners, employees, and affiliates from any claim or demand arising out of your breach of these Terms or your misuse of our website or products.
13. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of India, and any disputes arising from them shall be subject to the exclusive jurisdiction of the courts of Surat, Gujarat.
14. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page, and your continued use of our website following any changes constitutes acceptance of the updated Terms.